Citizens Access Bank Review | Competitive Savings and CD Rates

Citizens Access Bank is a fully-online bank that offers savings accounts, no-penalty CDs, and CD ladders. With no brick-and-mortar locations to staff and maintain, Citizens Bank has less overhead than banks with physical branches. And they pass those savings along to their customers in the form of attractive rates and terms. Their savings account and CDs offer rates that are 15 times higher than the national average.In addition to their high APY, their savings and CD accounts charge zero startup or ongoing fees. Read our full Citizens Access Bank review below to see how they compare with the other top online banks of 2020.

Citizens Access Bank is a division of Citizens Bank, which has $165 billion in assets as of December 31, 2019. As of June 2019, it was ranked as the 18th largest U.S. bank, according to Citizens Bank has been around for over 190 years. It’s headquartered in Providence, Rhode Island. However, Citizens Access Bank is an online-only bank.

Citizens Access Bank is a completely online bank, which helps it to keep its cost low. Rather than raking in all of those savings for themselves, they pass the savings on to customers in the form of high-interest rates for their savings account and CD products. 

The Citizens Access Bank savings account is highly competitive, with a top-notch APY. It’s among the top savings account APYs offered across all banks – currently at  APY. See our full list of the best high-yield savings accounts. There are also zero fees charged on the their savings account.The drawback is that it does $5,000 to open. If the balance falls below $5,000 after opening the account, you’ll earn a lower APY. And if the balance remains below $5,000 for an extended period of time, your account may be closed.To get an idea on the return for a 1.85% account, starting at $5,000 and adding $100 every month will result in $758 of earnings after five years. Interest is compounded daily and paid monthly.Since there are no branches, money can be moved back and forth from your bank using ACH. Check deposits are also available. Wire transfers are not available. The initial deposit must be made within 30 days of opening the account. Per federal regulations, you are limited to six withdrawals per statement cycle.See how it compares here:

Citizens Access Bank has several high-rate CD options. These also require a $5,000 investment to open. Starting with regular CDs, the rates are as of April 12, 2020:

For the Liquid CD, the rate is 1.85%. You’ve probably caught that’s the same as a savings account. Why lock up your money in a CD when you can stay liquid with a savings account for the same rate? Keep in mind that savings account rates are subject to change, whereas CD rates are locked in for the duration of the CD. The Liquid CD is an 11-month CD. After the first seven days of opening the account, there is no penalty for early withdrawal.The next product is the CD Ladder, which takes varying CD durations and stacks them. Using this technique means you’ll have a CD maturing every year for the duration of the ladder. Below is a screenshot of what the ladder looks like.

To build the above ladder, buy five CDs with different maturities — 1yr, 2yr, 3yr, 4yr, and a 5yr.As each CD rolls off, replace it with another longer-term CD. This creates stacked maturities that expire each year, allowing you to take advantage of liquidity and changing rates.

Customer service is available by phone every day of the week, although Saturday and Sunday are shorter days. Once your account is opened, you can also contact them through secure messaging. Responses are within 24 business hours.

Citizens Access Bank does not have a mobile app at this time. However, the website is fully mobile compatible so you can access it through your smartphone’s web browser. Mobile check deposits are available through the mobile website.

Nope. Citizens Access Bank charges absolutely fees.

Accounts can be opened online only. You can open your account at

Yes — Citizens Access Bank is FDIC insured and uses bank-grade encryption throughout its website.

If you have $5,000 to deposit, the rates that Citizens Access Bank are posting are certainly worth it. Plus, there are zero fees on their savings and CD products — an extremely rare feature in the banking world. Additionally, they have great customer service. However, since they doesn’t offer checking accounts or ATM withdrawals, you’ll need another existing bank account in order to access your funds via electronic transfer. If you’re looking for an online bank that can offer instant cash withdrawals, check out our full list of the top online banks for your money. 

Written by Investors Wallets

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